An Action Learning Coach Can Help Transform Your Organization

Action learning might be a new term to you, but the process has been around for over sixty years. In recent years, however, executives across the United States caught on to the effectiveness and value of this type of learning so it has had a resurgence in popularity. In fact, since 2004 it has increased in corporate popularity by over 50 percent, and many experts agree that the process works best when led by an action learning coach with specific expertise in this area.

Action learning is an educational process that involves working together as a group and learning as a group. The group tackles issues and reflects on everyone’s actions toward that issue. Through this process, learners gain knowledge through physical action rather than traditional learning techniques. The problem-solving capabilities of this form of learning stem from the diversity group members bring to the group dynamic.

The Basic Principles
There are many different facets of action learning but, generally speaking, this type of learning is based on four principles: Continue reading »

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How Personal Development Training Impacts Business Success

Many business owners avoid personal development training, believing that self-improvement won’t necessarily impact their company’s success. It requires them to face certain aspects of their personality that they may not like, even pointing out their weaknesses-both personal and professional. While investing in self-improvement can seem like a scary task at first, the rewards are typically immeasurable. In fact, research has shown that business owners’ personal development plays a huge role in the success of their organizations.

Overcoming Limitations
Whether they consciously know it or not, most business owners set limitations for themselves. But success isn’t measured by these limitations-it’s measured by how they excel past them. Personal development training helps break down limiting behaviors and shows business owners how to adopt more sound practices while empowering the way they think.

Stop Self-Sabotaging
If someone were to tell business owners that they were hindering their own success, they’d say they were crazy. Continue reading »

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Trust: Long Earned But Quickly Burned

If there is no trust there is no relationship. Period! Trust goes hand in hand with love. Without trust love cannot long exist and, if love cannot exist, you are left with only distrust and fear. If fear is allowed to reign in a relationship, whether it be personal or organizational, it will always lead to diminished performance in every category. Without trust, leadership is like a dog chasing its tail… it will expend a lot of energy, but it will never get anywhere. There will be no foundation on which to build. Trust is quite simply the glue that holds relationships together.

Another important aspect of trust is that it is something that must be earned. It cannot be coerced and it certainly cannot be demanded. I have heard people say many times, “Just trust me on this”. That is always a red flag for me. Why? Because if you have already earned my trust you won’t have to ask for it, and you certainly won’t have to remind me to trust you! Asking me to trust you is a sure sign that I might not want to. The fact is, it takes time to establish and build a trusting relationship. It is not something you can command someone to do, nor should they necessarily take you at your word either until you have proven that you are trustworthy.

My grandfather used to tell me that it took a long while to establish trust, but only a short while to lose it. At the time I didn’t realize how true those words were. Continue reading »

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How Using a Quarterly Business Review Can Help You Be Seen As a Trusted Business Advisor

I speak with lots of IT Solution Providers and Managed Service Providers who tell me that their clients see them as the “IT Guy” when how they really want to be seen is as the clients “Trusted Business Advisor“.

So how can you change your clients perception of you? By being more focused on business, and talking less tech. Someone a client can approach not just to fix the computers, but as someone they actively involve in their business plans.

This is where Quarterly Business Reviews (QBR’s) come in.

What is a Quarterly Business Review?

A Quarterly Business Review is, as the name suggests, a meeting with your client on a quarterly basis where you discuss their business and how you can support them. Continue reading »

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